Multichannel EPoS System
Providing great customer service is important to us. We use a Connect, a multichannel EPoS (electronic point of sale) system provided by Intelligent Retail. This controls our stock, eCommerce website and other online sales channels from one central system; helping to ensure that our stock quantities are up to date wherever customers choose to shop with us.
More About Connect
Intelligent Retail are a UK based retail system company that created the award winning Connect EPoS system over 10 years ago. It was designed with independent retailers in mind; to make life easier by having one central system for multiple aspects of business.
One Stock - Multiple Channels - Save Time
Connect has a visual stock tree that stores all the information about products, from pricing and stock levels to images and descriptions. This makes it easy for retailers to find and organise their stock from one place. Simply drag and drop products from the main stock tree to add them to various online channels such as the ecommerce website, Amazon and eBay. One stock for multiple channels saves retailer's time that would otherwise be spent updating each channel separately.
All orders are downloaded to the Connect multichannel EPoS system which then automatically updates the new stock quantities to all other channels - keeping then up to date. The orders can then be quickly processed using pick, pack and despatch buttons, label printing and more clever features. The powerful sales and stock reporting gives real insight into performance and helps retailers identify ways to grow their business.
Customers’ details are saved in the database where you have the ability to run reports or easily look up previous transactions and answer queries. Utilise the customer loyalty schemes, email marketing, tagging system and discounts to help give a great customer experience.
There are many innovative features available in Connect for a wide range of retail industries and sizes of business. Visit Intelligent Retail's website to read more or contact them for a free demo of the multichannel EPoS System.