You have the right to cancel the contract and receive a full refund within seven days of placement of order, or seven days of receipt of the goods, whichever is the later. However, we will only accept unwanted products for refund provided that they are returned complete with all packaging and in an un-used and re-sellable condition. You must inform us by telephoning 023 80600623, or by email, your intention to cancel your order. Once the goods have been received by us, a full refund for the purchase price will be issued. For your own protection, we advise you to keep a posting receipt of any goods you return. Where a refund is claimed, please allow 21 days for us to refund your money.